Technologies undoubtedly have the capacity to shape a
different future . In fact, technological innovations have always set the pace
of change in society.
It is worth highlighting what will be (in the opinion of
some experts) some fundamental characteristics of ICT technologies in the
coming years since they are the basis on which the new services of the
Information Society may evolve. It must be considered that there are many new
capabilities expected from ICT in the next decade, and as in any innovative
sector, making a forecast always presents a degree of uncertainty.
However, there is a general consensus among experts on the
following trends:
1. Increase in
the processing capacity of the devices : capacity to carry out complex tasks in
real time.
2. High-capacity
broadband .
3. Connectivity
ubiquitous and transparent in converging various technologies.
4. Intuitive
, personalized (based on user knowledge and past use), and context- based
device and service interfaces that make technology "transparent" and
complement people's capabilities
5. Increasing
facilities to digitize our lives and manage their storage: photos, videos,
conversations, relationships, etc.
6. Augmented
reality : digital information that mixes with reality.
7. Nanotechnology
, biotech and biomachines.
8. Increase
in artificial intelligence mechanisms that improve access to information and
knowledge, the provision of services to the user “ butler style ”.
9. Multiplicity
of devices that make use of services that reside on the network in a
transparent way.
10. Device
miniaturization and battery improvements: ultra-portable and more autonomous
devices.
All these technologies will lead to a change in the habits
of citizens who will stop seeing their relationship with ICTs as something
specific limited to specific situations, to be seen as something habitual and
transparent, in which the user will access a service without worrying about
what type of connection is available, and not even at what time you connect or
disconnect to the Internet.
All this will lead to a new citizen-technology relationship
that will be marked by the following points:
1. Information
will be accessed from anywhere, at any time and with a variety of devices:
o At a
technological level, mobile devices will be the main Internet connection tool
for most people in 2020. Mobile phones, with relative computing power, will be
the main tool, and in certain cases it will be the only connection tool for a
part of the world population since it allows the user to be connected at a
relatively low price.
o Thanks to
the convergence of networks, the device will connect to the "most
efficient" network at all times, and all this will be done in a
transparent way for the user. Of course the access will be broadband.
o This
ubiquitous broadband will be an enabler of structural change for both business
and innovation . Thanks to this, new organizational forms will emerge.
2. It will
be a hyper-connected society:
o While
some believe that hyperconnection will offer more freedom, flexibility, better
mental health and a positive improvement in life, others express their fears
about mobility and ubiquity, as the boundary between personal life and professional
life will be blurred.
o The
evolution of the Internet will also have an impact on the way of relating to
each other: it will allow a better understanding of the other and will increase
the transparency of people and organizations . In 2020, people will be more
likely to share personal information, opinions and emotions over the Internet
and the public notion of privacy will have changed, while at the same time
being protected and threatened by emerging innovations.
3. Society's
relationship with information and communication technology will be carried out
in a more "natural" way, thus integrating into its day-to-day
activities:
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